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LASER TAG

How is TAG different from traditional laser tag?

Our games are a REAL Urban Combat Simulation using High Tech laser tag guns that are 100% eye safe. It is just like stepping into a live video game. Our laser guns have an extreme range that far exceeds paintball or airsoft with pinpoint accuracy. Equipped with tactical slings, and red dot sights, our laser tag guns are lightweight and simple to use. Laser TAG is mission based and full of action.

Can I just show up and play?

YES! We always welcome small groups and individuals to join in the fun! You don’t need a reservation but there may be a short wait if we are very busy.

How long is a game?

A single mission lasts 10 minutes but when you add time for the mission briefing and gearing up the whole experience is 17 to 20 minutes. Don’t be fooled… Most players come out of the arena huffing and puffing and say it was the longest, most intense 10 minutes ever!

Is there a minimum age?

All ages can enjoy a game of Laser Tag however; our recommendation is players should be at least 8 years old. We’ve found that players younger than 8 have difficulty understanding the game rules and it becomes distracting to others.

Is this a good idea for teen or adult parties?

Oh my gosh Yes! Adults will have a blast! Corporate parties, Bachelor/Bachelorette parties, Family Reunions, Sports Teams, and just about any other group you can think of will have a memorable event. Since there is no pain like in paintball, ladies will enjoy TAG too!

How do I book an Event at Laser Tag?

We suggest booking a few weeks in advance. Weekends fill up quickly so don’t delay. If you have any questions give us a call 757-345-6707.

What if I need to reschedule my party?

No worries! You can reschedule your party for any reason. Just give us at least 48 hours’ notice and we will reschedule your party at your convenience and our availability for anytime within the next 12 months.

BOUNCE HOUSE OPEN PLAY

Can I bring my own food?

No. Food is not allowed from outside of the facility for Open Jump, but you can conveniently purchase food from our snack bar when it is operating. Chips and bottled beverages are always available. We only allow customers to bring in cake, cupcakes or other celebration treat if they have a party booked with us.

Can I drop off my child?

No. To ensure the safety of your children, adult supervision is necessary and at no time may children be left unsupervised at the Bounce House.

How should children dress for the Bounce House?

Children should dress as they normally would to play in our temperature controlled facilities. All children must wear socks.

What is your shoe policy?

Adult admission is free, but we ask that parents/guardians supervise their children in the play area and comply with all posted rules and regulations. No sneakers, tanning shoes, boots, or healed shoes are allowed in the play area for the safety of our customers. As such, we require children to remove their shoes and wear socks. If you forget socks, we sell them for $1/children’s pair or $2/adult’s pair.

Are adults allowed on inflatables?

To ensure the safety of your children, adults are not allowed on the inflatables unless assisting small children. We ask that parents assist our staff by enforcing all posted rules and regulations with their children.

Are you affiliated with the other Bounce House locations in the area?

No, we are independently owned and operated as of April 1, 2013.

BOUNCE HOUSE PARTIES

Are adults counted in the party guest count

No, for parties booked during normal operating hours only children over the age of one are counted in the guest count. However, for private after hours events, adults are counted in the guest count. Please call the store for information on booking a private after hours event.

Will there be someone in the party room to serve my guests?

Yes! Even though it is ultimately each parent’s job to ensure children are following the rules, each party will be assigned a Party Host/Hostess to serve food and drinks in the party room.

What if I want a themed party supply (Barbie, Transformers etc.)?

Feel free to bring your own paper products for any theme you choose. Please let us know if you plan to bring your own decorations so we can be sure time allows for it.

What do I have to do to reserve a party time?

A deposit is required to reserve a package, with the remaining balance due on the day of your event. The Bounce House accepts cash, credit, and debit cards. For your convenience, we accept credit and debit card payments by phone, but we do not accept checks as payment. All deposits are non-refundable. However, we understand that unforeseen circumstances may force you to cancel your party. If this occurs, you may request free Open Jump passes in exchange for your non-refundable deposit.

Will my deposit be refunded if I cancel my party?

All party deposits are NON-REFUNDABLE. Patrons that provide at least a 72 hour notice may reschedule their event, provided that we receive 14 days advance notice of the reschedule date. You have 60 days to reschedule your party before the deposit is forfeited. If unforeseen circumstances force you to cancel your party, you may request free Open Jump passes in exchange for your non-refundable deposit.

How far in advance should I book my event?

To ensure availability on your chosen date, we advise our clients to reserve their event at least 2 – 3 weeks in advance. However, Bounce House Williamsburg strives to accommodate even the most immediate booking requests for any of our private party rooms. Please feel free to call at the last minute to check availability for scheduling a party! We welcome your party at any time based on availability. For example, if weather changes cause you to cancel outdoor party plans, the Bounce House Williamsburg would be a perfect place to host your party.

What food and drinks are available at the Bounce House?

We offer snacks and concessions. Our menu includes hot dogs, popcorn chicken, hamburger sliders, mozzarella sticks, assorted chips, nachos, ice cream, bottled and fountain beverages, etc., however, some items are only available on Friday evenings and weekends.

Do you charge for siblings of party guests?

Any child who is of walking age and playing on the BOUNCE HOUSE playground is considered a “guest” of the party and counts towards the total guest count. Only ONE birthday child is free when considering the guest count for each party.

Can I bring alcohol for the adults?

To maintain a family friendly environment for all of our guests, the Bounce House maintains a strict alcohol free facility at all times.

What is your shoe policy?

Adult admission is free, but we ask that parents/guardians supervise their children in the play area and comply with all posted rules and regulations. No sneakers, tanning shoes, boots, or healed shoes are allowed in the play area for the safety of our customers. As such, we require children to remove their shoes and wear socks. If you forget socks, we sell them for $1/children’s pair or $2/adult’s pair.

BOUNCE HOUSE

Does Bounce House Williamsburg support local charities and not-for-profit groups?

Yes! We donate items to various local charities and not-for-profits on a first-come, first-served basis. We receive numerous requests each week and review each request. We require that all requests be submitted in person or via postal mail on the organization’s letterhead. Emailed requests will not be considered. Please include the organization’s tax ID number, address, event, event date, item being requested, and contact name. We are only able to consider requests that are received at least 45 days prior to the event date.

Does Bounce House Williamsburg ever close early/open late?

We do reserve the right to close early due to low volumes. If a power outage affects our area, it may be necessary for us to close early or delay opening in the interest of safety. Please check our social media (Facebook, Twitter, Instagram, Google+) for the most up to date information.

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